A Guide Prepared for Surrogate Moms under the care of
Los Angeles Surrogacy in Redlands, CA
Welcome to the Surrogacy in Redlands: Surrogate Moms’ Healthcare Resource Guide prepared by Los Angeles Surrogacy.
Whether you are one of “our” treasured surrogate moms, or you are being taken care of by another surrogacy agency in Redlands or you are just considering embarking on the challenging journey of being a gestational mother, you need to prioritize your health and that of your precious cargo, your soon-to-be newborn. We hope this Healthcare Resources Guide serves you well before and during your pregnancy.
We have listed healthcare providers and support services that we believe to be reliable and helpful to gestational mothers started on their surrogacy in Redlands. They are not perfect, but they strive hard. This guide shows their direct contact information, credentials, and patient feedback.
This guide is not complete. This is a labor of love; we will add to it from the feedback we get from surrogate moms from all around the area.
1. Medical and Reproductive Health Care
Your medical care team forms the foundation of your surrogacy journey. This section connects you with board-certified obstetricians, maternal-fetal medicine specialists, and hospital facilities equipped to provide comprehensive prenatal care, manage high-risk pregnancies, and deliver exceptional care during labor and delivery. We have identified providers in Redlands known for their expertise in supporting gestational mothers, their commitment to patient-centered care, and their excellent track records in maternal and newborn health outcomes. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
1.1. Local OB-GYN Practices
Redlands OBGYN - Dr. Samir E. Hage, DO, FACOOG
Description: Redlands OBGYN is led by Dr. Samir E. Hage, a board-certified Obstetrician and Gynecologic Surgeon with over 25 years of experience providing comprehensive obstetrical and gynecological services. Dr. Hage earned his Bachelor of Science degree in Pharmacy from the University of Washington and his Doctor of Osteopathic Medicine degree from Western University of Health Sciences College of Osteopathic Medicine of the Pacific. He completed his residency training at Arrowhead Regional Medical Center and Riverside Regional Medical Center, two of the largest and busiest hospitals for obstetrics and gynecology in California. Dr. Hage is recognized as a Master Surgeon in robotic-assisted surgery and was a pioneer in minimally invasive techniques in the Inland Empire. In 2009, he launched the Gynecology Robotic Surgery Program at Redlands Community Hospital, and by 2013, he became the first surgeon in the Inland Empire—and one of the few on the West Coast—to perform single-incision robotic gynecologic surgeries. His innovative approach offers patients faster recovery, fewer complications, and minimal scarring. The practice specializes in prenatal care, labor and delivery services, routine gynecological care, minimally invasive surgery, high-risk pregnancy management, and women’s health screenings. Dr. Hage is renowned for his exceptional bedside manner, taking time with each patient to ensure they understand procedures and have all their questions answered. Patients consistently praise his compassionate, caring approach and professional excellence. The practice operates with a patient-centered philosophy, where comfort and personalized care are paramount.
- Address: 255 Terracina Blvd, Suite 202, Redlands, CA 92373
- Phone: (909) 426-4770
- Website: www.redlandsobgyn.com
- Credentials & Affiliations: Dr. Hage is board-certified by the American Osteopathic Board of Obstetrics and Gynecology and is a Fellow of the American College of Osteopathic Obstetricians and Gynecologists (FACOOG). He has over 25 years of clinical experience and maintains surgical privileges at Redlands Community Hospital and Inland Surgery Center. Dr. Hage is recognized as a Master Surgeon in robotic-assisted surgery and continues to train and mentor surgeons across the West Coast in advanced robotic surgery techniques. He is an active member of several professional organizations, including the American College of Obstetricians and Gynecologists (ACOG), the American Association of Gynecologic Laparoscopists (AAGL), and the American Osteopathic Association. Dr. Hage speaks English, French, Spanish, and Arabic, making his practice accessible to diverse communities. He has been recognized among his peers as a caring and highly qualified physician, and is highly recommended by medical workers in the region.
- Patient Feedback: Dr. Hage and Redlands OBGYN receive outstanding reviews from patients across multiple platforms: 4.5 stars from 73 reviews on Yelp, 3.8 stars from 31 ratings on Healthgrades, 4.4 stars from 28 ratings on Vitals, 5.0 stars from 8 reviews on Zocdoc, and highly recommended on US News Doctors. Patients consistently note Dr. Hage’s exceptional care during pregnancy and delivery. Representative reviews include: “Dr. Hage did absolutely everything to make sure the babies and myself were treated with the highest care possible,” and “I just want to say Dr Hage is so knowledgeable, experienced, and he listens! 20 years as his patient. He is and has always been highly recommended among medical workers. He is a doctor you can trust.” On WebMD, patients praise: “Dr. Hage took over my previous OBGYN office after I had my first child over 19 years ago. He was wonderful then and continued to be my OBGYN over the next 3 pregnancies.” Patients frequently mention his thorough explanations, compassionate bedside manner, and ability to make nervous patients feel at ease. One patient shared: “The best doctor I have ever had! I think this pregnancy went by so fast because you made it a great experience.” The practice’s skilled nurse practitioners are also consistently praised for their exceptional, caring approach.
Loma Linda Obstetrics & Gynecology - Dr. Danielle C. Sawyer-Macknet, MD, FACOG
Description: Dr. Danielle C. Sawyer-Macknet is a board-certified obstetrician and gynecologist and Fellow of the American College of Obstetricians and Gynecologists who has been serving the Inland Empire since 2003. She operates a private practice specializing in the medical and surgical care of women, with particular expertise in high-risk pregnancy management. Dr. Sawyer-Macknet graduated from Loma Linda University School of Medicine in 2003 and completed her residency training at Loma Linda University Medical Center, one of the premier training programs in Southern California. She maintains a patient-centered philosophy where the health of her patients and their medical needs are of the utmost importance. Dr. Sawyer-Macknet is known for her thorough approach to care, taking time to listen to patient concerns and working collaboratively with patients to determine the most appropriate and acceptable course of action for their diagnosis or medical needs. The practice provides comprehensive obstetrical services including prenatal care, labor and delivery, and postpartum care, as well as full gynecological services. Dr. Sawyer-Macknet has extensive experience managing complicated pregnancies and is recognized for her expertise in caring for high-risk obstetric patients. She is straightforward, honest, and real with her patients while maintaining exceptional warmth and compassion. Patients appreciate her ability to explain complex medical information clearly and her genuine care for their wellbeing. Her office provides a comfortable, professional environment with a supportive staff dedicated to patient care.
- Address: 11234 Anderson St, Suite 2500, Loma Linda, CA 92354
- Phone: (909) 558-2500
- Website: https://lluh.org/locations/loma-linda-university-medical-center
- Credentials & Affiliations: Dr. Sawyer-Macknet is board-certified by the American Board of Obstetrics and Gynecology and is a Fellow of the American College of Obstetricians and Gynecologists (FACOG). She graduated from Loma Linda University School of Medicine in 2003 and completed her residency at Loma Linda University Medical Center. She maintains active hospital privileges at Loma Linda University Medical Center, one of the region’s premier academic medical centers with comprehensive maternal and neonatal intensive care capabilities. Dr. Sawyer-Macknet has been in practice for over 20 years, providing expert obstetric and gynecologic care to women throughout the Inland Empire.
- Patient Feedback: 4.5 stars from 11 reviews on Yelp. Patients consistently praise Dr. Sawyer-Macknet for her compassionate care, expertise, and thorough approach to patient needs. Representative reviews include: “Dr. Sawyer-Macknet is an outstanding obstetrician who genuinely cares about her patients. She took the time to listen to all my concerns during my high-risk pregnancy and made me feel confident in every decision we made together.” Patients appreciate her straightforward communication style, warm bedside manner, and her ability to make them feel comfortable during examinations and procedures. The practice staff is also noted for their professionalism and efficiency in managing appointments and patient care coordination.
1.2. Maternal-Fetal Medicine (MFM) Specialist
Loma Linda University Health - Maternal Fetal Medicine
Description: Loma Linda University Health’s Maternal Fetal Medicine program provides specialized care for high-risk pregnancies, led by board-certified maternal-fetal medicine specialists who are experts in managing complex obstetric conditions. This academic medical center program serves as a regional referral center for challenging pregnancy cases throughout the Inland Empire and beyond. The team specializes in comprehensive management of high-risk conditions including advanced maternal age, multiple gestations (twins, triplets, or more), history of pregnancy loss or preterm delivery, maternal medical conditions (diabetes, hypertension, autoimmune disorders, cardiac disease, kidney disease), fetal anomalies detected on ultrasound, suspected fetal growth problems, placental complications, cervical insufficiency, and genetic concerns. The program provides advanced diagnostic testing including detailed ultrasound examinations, fetal echocardiography, amniocentesis, chorionic villus sampling (CVS), genetic counseling, and specialized prenatal testing. What distinguishes this program is its collaborative, referral-based model—patients maintain their relationship with their primary obstetrician while receiving specialized maternal-fetal medicine consultations and monitoring as needed. The program offers same-week appointments for new patient consultations, recognizing that time-sensitive concerns require prompt expert evaluation. The team works closely with referring OB-GYNs to provide coordinated care throughout pregnancy, ensuring appropriate specialist involvement at the right time while avoiding unnecessary interventions.
- Address: 11370 Anderson St, Suite 2800, Loma Linda, CA 92354
- Phone: (909) 558-4000
- Website: lluh.org/services-and-conditions/maternal-fetal-medicine
- Credentials & Affiliations: Loma Linda University Health’s Maternal Fetal Medicine program is affiliated with Loma Linda University Children’s Hospital and Loma Linda University Medical Center, providing access to Level 1 trauma care and comprehensive pediatric subspecialties. All maternal-fetal medicine specialists are board-certified in Obstetrics & Gynecology and subspecialty board-certified in Maternal-Fetal Medicine by the American Board of Obstetrics and Gynecology. The academic medical center affiliation provides access to cutting-edge research, clinical trials, and the latest evidence-based treatment protocols. The program is making significant advances in preventing preeclampsia, a potentially serious condition affecting approximately 80% of high-risk pregnant patients. The team accepts most major insurance plans, including Inland Empire Health Plan (IEHP) and Medi-Cal. Authorization from your insurance provider is required before scheduling; the program’s staff can assist with requesting authorization. Most insurance providers also require a referral from your primary care provider or OB-GYN. The program’s collaborative referral-based model means your obstetrician will connect you to maternal-fetal medicine services as needed, ensuring appropriate specialist involvement at the right time.
- Patient Feedback: Loma Linda University Health’s Maternal Fetal Medicine program receives strong feedback from patients who appreciate the expertise and compassionate care provided during high-risk pregnancies. Patients consistently note the program’s strength in minimizing risks and providing comprehensive care for both mother and baby. The same-week appointment availability is frequently mentioned as a significant benefit, reducing anxiety during an already stressful time. Patients value the collaborative approach with their referring OB-GYN and the access to multiple subspecialists within the academic medical center. The team’s experience and expertise in managing complex cases provides peace of mind for patients facing challenging pregnancy situations. Patient testimonials reflect gratitude for the specialized care that made positive outcomes possible even in difficult circumstances.
1.3. Hospitals with Labor & Delivery and NICU
Redlands Community Hospital
Description: Redlands Community Hospital has been caring for the people of the Redlands area and neighboring communities since 1903, with over 120 years of trusted service to Southern California families. The hospital serves as a comprehensive birthing center welcoming over 1,600 babies annually. Redlands Community Hospital was recently designated a High-Performing Hospital for Maternity and Perinatal Care by U.S. News & World Report, reflecting the facility’s commitment to excellence in maternal and newborn care. The hospital features private birthing suites for labor, delivery, and recovery, providing a comfortable, home-like environment during childbirth. After delivery, mothers and babies stay together in private couplet care rooms designed for family-centered postpartum recovery. The hospital operates a Level 3 Neonatal Intensive Care Unit (NICU) staffed by skilled and caring nurses, clinical nurse specialists, respiratory therapists, and board-certified neonatologists who provide around-the-clock expert care for premature and critically ill newborns. The Level 3 NICU can handle most complications that arise with newborns, and for cases requiring very complex surgery, the hospital maintains established transfer protocols to tertiary care centers. Redlands Community Hospital provides comprehensive support services including childbirth preparation classes (call Perinatal Services at 909-793-6330 to register; $100 fee, though Medi-Cal/IEHP patients may qualify for free classes through the Comprehensive Perinatal Services Program), breastfeeding education and support, Trial of Labor After Cesarean (TOLAC) and Vaginal Birth After Cesarean (VBAC) options for eligible patients, high-risk pregnancy and antepartum care services, and maternity tours (free, call 909-793-6330 to register). The hospital observes daily Quiet Time from 2-4 p.m. on the Labor and Delivery floor to ensure new mothers receive well-deserved rest. Redlands Community Hospital is a nonprofit, independent, standalone hospital maintaining a “Patients First” commitment that has consistently earned excellent safety and patient satisfaction scores. The hospital is recognized as a center of excellence for robotic surgical care and orthopedic medicine, and has been recognized as one of the top 2% of hospitals in the United States for both patient safety and patient satisfaction.
- Address: 350 Terracina Blvd, Redlands, CA 92373
- Phone: (909) 335-5500 (Main Hospital) | (909) 793-6330 (Perinatal Services)
- Website: www.redlandshospital.org
- Credentials & Affiliations: Redlands Community Hospital is a 229-bed acute care facility with a team of over 300 physicians and 1,600 employees. The hospital was recently designated as High-Performing for Maternity Care (Uncomplicated Pregnancy) by U.S. News & World Report. The hospital demonstrated excellence in minimizing avoidable cesarean sections, with less than 23.6% of first-time, low-risk pregnancies at full term delivered by C-section—well below the threshold for high performance. The facility achieved a 77.2% exclusive breastfeeding rate during hospital stays, significantly exceeding both the Western regional average of 57.6% and the national average of 49%. The hospital maintains a nonprofit, independent status and operates the Level 3 NICU providing the highest level of neonatal intensive care available for premature infants and those with complex medical needs. More than 1,600 babies are born at Redlands Community Hospital each year, reflecting the facility’s reputation as a trusted choice for maternity care. The hospital has been serving the community for over 120 years and maintains a strong commitment to compassionate, high-quality patient care. The facility is recognized for surgical excellence and maintains comprehensive emergency services. Redlands Community Hospital participates with most major insurance plans and offers an OB Cost-Saver Plan for uninsured patients or those without maternity coverage.
- Patient Feedback: Redlands Community Hospital receives reviews across multiple platforms: 3.4 stars from 346 reviews on Yelp, 74% patient recommendation rate on Healthgrades, and High-Performing designation by U.S. News & World Report. Patients particularly appreciate the private birthing suites, comfortable accommodations, and family-centered care approach. The Labor and Delivery department receives positive feedback for skilled, caring nurses who support patients throughout labor and delivery. The Level 3 NICU is consistently praised for compassionate, expert care of premature and ill newborns. Many families express gratitude for the hospital’s comprehensive services that allowed them to deliver and receive neonatal intensive care at the same facility without requiring transfer to another hospital. The hospital’s recent U.S. News designation reflects consistent quality and positive outcomes. Patients note the hospital’s strength in minimizing unnecessary cesarean sections and promoting breastfeeding. The childbirth preparation classes and breastfeeding support services receive positive mentions from patients who found them valuable in preparing for delivery and postpartum care.
2. Pharmacy, Lab, and Urgent/Emergency Services
Accessing reliable pharmacy services, diagnostic testing, and urgent care when you need it provides essential support throughout your surrogacy journey. This section guides you to trusted pharmacies for fertility medications and prenatal prescriptions, accredited laboratories for bloodwork and prenatal testing, and urgent care facilities for non-emergency medical concerns. We have included both national specialty pharmacies that serve the fertility community and convenient local options for routine needs, along with urgent care centers that can provide prompt attention when your OB-GYN’s office is closed. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
2.1. Pharmacies with Fertility Medication Access
Note on Fertility Medication Services
For comprehensive fertility medication services, most fertility clinics in the Redlands and Inland Empire region work with multiple national specialty pharmacies that provide overnight shipping, 24/7 pharmacist support, injection training videos, and competitive pricing programs. Your fertility clinic coordinator will provide guidance on which pharmacy partners offer the best pricing and services for your specific medication needs.
National Specialty Fertility Pharmacies Serving Redlands:
These specialty pharmacies ship nationwide to Redlands and provide comprehensive fertility medication support:
- Freedom Fertility Pharmacy: (800) 660-4283 | www.freedomfertility.com
24/7 pharmacist support, overnight shipping, FreedomMedTEACH injection training videos - MDR Specialty Pharmacy: (855) 963-7742 | www.mdrusa.com
Price matching guarantee, free nurse training, manufacturer discount programs - Mandell’s Clinical Pharmacy: (877) 626-3355 | www.mymandellspharmacy.com
24/7 pharmacist on call, comprehensive injection training, one-box delivery - Walgreens Fertility Services: (866) 901-7099 | www.walgreens.com/fertility
Fertility Order Review with dedicated nurses, nationwide locations with depot pickup - Optum Specialty Pharmacy (formerly Avella): (877) 243-7977 | www.optum.com/pharmacy-services/specialty-pharmacy/specialty-conditions/fertility
Third-party reproduction services, insurance verification assistance - VFP Pharmacy Group: (800) 424-1011 | www.vfppharmacygroup.com
Four nationwide locations, same-day or overnight delivery
These pharmacies offer competitive pricing, manufacturer discount programs, payment plans through lenders like CapexMD, and comprehensive injection training support. Most accept major insurance plans and work directly with fertility clinics to coordinate care.
Local Pharmacy Options - CVS and Walgreens Redlands Locations:
For routine prenatal vitamins, over-the-counter medications, and some basic fertility medications (such as Clomid or Femara), CVS and Walgreens locations throughout Redlands provide convenient local service:
CVS Pharmacy Locations in Redlands:
- 101 Redlands Mall, Redlands, CA 92373
Phone: (909) 792-9684
Hours: Monday-Sunday 7:00 AM – 12:00 AM (midnight)
Services: Extended hours location, drive-thru available, MinuteClinic services, photo center, UPS Access Point
Patient Feedback: 3.5 stars from 106 reviews on Yelp. Patients note the convenient extended hours and location within Redlands Mall. Positive mentions: “CVS pharmacy at the Old Redlands Mall has superb customer service.” - 1795 E. Lugonia Ave, Redlands, CA 92374
Phone: (909) 794-1721
Hours: Monday-Friday 7:00 AM – 10:00 PM, Saturday-Sunday 7:00 AM – 10:00 PM
Services: Pharmacy, immunizations, photo services, COVID-19 testing, same-day and 1-2 day prescription delivery available
Patient Feedback: 3.2 stars from 56 reviews on Yelp. Patients appreciate the clean, modern facility: “March 2019 the CVS pharmacy in Redlands on Lugonia is a new store nice & clean.” - 27320 W Lugonia Ave, Redlands, CA 92374
Phone: (909) 307-1810
Hours: Monday-Sunday 9:00 AM – 7:00 PM
Services: Pharmacy, photo services, immunizations, general merchandise
Patient Feedback: 3.4 stars from 13 reviews on Yelp. Convenient location with standard pharmacy services.
Walgreens Locations in Redlands:
- 835 W Redlands Blvd, Redlands, CA 92373
Phone: (909) 307-1810
Hours: Monday-Sunday 8:00 AM – 10:00 PM
Services: Pharmacy, photo services, drive-thru pharmacy available, immunizations
Patient Feedback: 3.0 stars from 18 reviews on Yelp. Convenient drive-thru service and standard Walgreens pharmacy offerings. - 27562 San Bernardino Ave, Redlands, CA 92374
Phone: (909) 335-0110
Hours: Monday-Sunday 8:00 AM – 10:00 PM
Services: Pharmacy, drive-thru available, photo services, immunizations
Patient Feedback: 3.1 stars from 21 reviews on Yelp. Accessible location with drive-thru pharmacy service.
All CVS and Walgreens locations accept most major insurance plans including Medicare and Medicaid. Online prescription management, automatic refills, and mobile app services are available at all locations.
2.2. Ultrasound and Bloodwork Laboratories
Quest Diagnostics - Redlands
Description: Quest Diagnostics operates a patient service center in Redlands providing comprehensive laboratory testing services including routine bloodwork, prenatal screening panels, genetic testing, glucose tolerance tests, hormone level monitoring, and diagnostic testing ordered by your healthcare provider. Quest Diagnostics is one of the world’s leading diagnostic information services providers, processing millions of tests annually with state-of-the-art equipment and rigorous quality controls. The Redlands location offers walk-in service as well as online appointment scheduling to minimize wait times. Services include blood collection by experienced, certified phlebotomists, comprehensive prenatal testing panels, specialized reproductive health testing, same-day and next-day results for most routine tests, and secure online access to results through the MyQuest patient portal. Quest accepts most major insurance plans and offers transparent self-pay pricing. The facility follows strict infection control protocols and maintains HIPAA-compliant systems for protecting patient privacy.
- Address: 1832 Orange Tree Lane, Suite 101, Redlands, CA 92374
- Phone: (909) 335-6301
- Hours: Monday-Friday 7:00 AM – 4:00 PM, Saturday 7:00 AM – 11:00 AM, Sunday Closed
- Website: www.questdiagnostics.com
- Credentials & Affiliations: Quest Diagnostics is CLIA (Clinical Laboratory Improvement Amendments) certified and CAP (College of American Pathologists) accredited, meeting the highest standards for laboratory quality and accuracy. All phlebotomists are certified professionals trained in proper specimen collection techniques. Quest maintains state-of-the-art testing equipment and rigorous quality control procedures. The company processes over 150 million tests annually through its network of laboratories. Quest accepts most major insurance plans and participates in Medicare and Medicaid programs.
- Patient Feedback: 3.8 stars from 92 reviews on Yelp. Patients appreciate the efficient service and professional staff: “I’ve been to this Quest location several times and have never had a bad experience. The staff is always friendly and professional, and wait times are minimal,” and “Quick service, friendly staff. In and out in 15 minutes even without an appointment.”
LabCorp - Redlands (Orange Tree Lane)
Description: LabCorp is a leading global life sciences and healthcare company providing comprehensive diagnostic testing services through its Redlands patient service center. The facility offers a full range of laboratory testing including routine bloodwork, prenatal screening, genetic testing, hormone panels, glucose tolerance testing, and specialized reproductive health testing. LabCorp processes over 600 million tests annually through its network of laboratories, utilizing advanced technology and maintaining the highest quality standards. The Redlands location provides walk-in service and online appointment scheduling to reduce wait times. Services include blood collection by experienced, certified phlebotomists, comprehensive prenatal testing panels including first trimester screening and cell-free DNA testing, specialized fertility and reproductive hormone testing, rapid turnaround times for most routine tests, and secure online access to results through the Labcorp Patient Portal. The facility accepts most major insurance plans and offers self-pay options with transparent pricing.
- Address: 1832 Orange Tree Lane, Suite 103, Redlands, CA 92374
- Phone: (909) 335-2844
- Hours: Monday-Friday 7:00 AM – 4:00 PM, Saturday 7:00 AM – 12:00 PM, Sunday Closed
- Website: www.labcorp.com
- Credentials & Affiliations: LabCorp is CLIA-certified and CAP-accredited, maintaining the highest standards for laboratory testing quality and accuracy. All phlebotomists are certified professionals with specialized training in blood collection techniques. LabCorp maintains state-of-the-art testing equipment and rigorous quality control procedures across its laboratory network. The company participates in proficiency testing programs and undergoes regular inspections to maintain accreditation. LabCorp accepts most major insurance plans including Medicare and Medicaid.
- Patient Feedback: 3.4 stars from 62 reviews on Yelp. Patients consistently praise specific staff members: “Ask for SONIA!!!!! I USED to hate this labcorp but since Sonia became the coordinator it is a completely different experience. She will fix mistakes that others have made, she is full of knowledge and help if something has gone wrong,” and “I love Dora she made me feel comfortable and took care of my fear of drawing blood. I only will come to this location to do my blood drawing and with only Dora.”
2.3. Urgent and Emergency Care
Redlands Community Hospital Emergency Department
Description: Redlands Community Hospital provides comprehensive 24/7 emergency services through a state-of-the-art Emergency Department. The hospital has been serving the Redlands community since 1903 and operates as a nonprofit, independent, standalone facility with over 300 physicians and 1,800 employees dedicated to a “Patients First” commitment. The Emergency Department is equipped to handle all types of urgent medical situations and provides immediate access to the full range of hospital services including labor and delivery, surgical services, diagnostic imaging, laboratory services, and the Level 3 NICU. The facility maintains excellent safety and patient satisfaction scores, having been recognized as one of the top 2% of hospitals in the United States for both patient safety and patient satisfaction.
- Address: 350 Terracina Blvd, Redlands, CA 92373
- Phone: (909) 335-5500 (Main Hospital) | (909) 335-5600 (Emergency Room Direct)
- Website: www.redlandshospital.org
- Credentials & Affiliations: Redlands Community Hospital is a 229-bed acute care facility that has served the community for over 120 years. The hospital is recognized as a center of excellence for robotic surgical care and orthopedic medicine. The facility was recently designated as High-Performing for Maternity Care by U.S. News & World Report. The emergency department operates 24/7/365 and provides immediate access to board-certified emergency medicine physicians, specialized surgical services, comprehensive diagnostic imaging including CT, MRI, and ultrasound, and full laboratory services. Redlands Community Hospital accepts most major insurance plans and provides financial counseling services for uninsured patients.
- Patient Feedback: 3.4 stars from 346 reviews on Yelp, 74% patient recommendation rate on Healthgrades. While experiences vary in any emergency department setting, patients consistently note the hospital’s comprehensive services and commitment to patient care. The emergency department’s direct connection to Labor & Delivery and the Level 3 NICU provides seamless care for pregnancy-related emergencies.
Redlands Urgent Care Center
- Description: Redlands Urgent Care Center is a full-service urgent care facility providing high-quality medical care for non-life-threatening conditions. The center operates under the direction of board-certified Emergency Medicine physicians, ensuring expert medical treatment. Services include on-site X-ray, laboratory testing, and pharmacy services, providing comprehensive care without requiring multiple stops. The center specializes in treating stitches, sprains, broken bones, infections, fever/flu, colds/ear aches, rashes/bites, pain management, and all urgent care needs. The facility emphasizes short wait times, compassionate care, and convenience with no appointment necessary.
- Address: 301 W Redlands Blvd, Redlands, CA 92373
- Phone: (909) 335-1900
- Hours: Monday-Sunday 9:00 AM – 8:30 PM (7 days a week)
- Website: www.socalem.com/redlands-urgent-care
- Credentials & Affiliations: Redlands Urgent Care Center operates under the medical direction of board-certified Emergency Medicine physicians. The facility maintains on-site X-ray, laboratory, and pharmacy services for comprehensive care. The center accepts most major insurance plans including PPOs, HMOs, Medicare, and Medi-Cal.
- Patient Feedback: 3.9 stars from 347 reviews on Yelp. Patients consistently praise the facility for professional, compassionate care without the long wait times typically associated with emergency rooms. Patients appreciate the comprehensive services available on-site, eliminating the need to visit multiple locations for complete treatment.
Loma Linda University Health Faculty Medical Group - Urgent Care
- Description: Loma Linda University Health Faculty Medical Group operates an urgent care center in Redlands providing walk-in medical care for non-life-threatening conditions. As part of the Loma Linda University Health system, the urgent care center benefits from academic medical center expertise and resources while offering convenient, accessible care seven days a week. The facility provides diagnostic testing on-site including laboratory services and X-ray imaging. The center operates on a walk-in basis only (no appointments necessary) and accepts most insurance plans.
- Address: 25828 Redlands Blvd, Suite 103, Redlands, CA 92373
- Phone: (909) 558-6856
- Hours: Monday-Friday 8:00 AM – 7:00 PM, Saturday-Sunday and Holidays 8:00 AM – 3:00 PM
- Website: www.lluh.org/services/urgent-care
- Credentials & Affiliations: Loma Linda University Health Faculty Medical Group urgent care centers are staffed by experienced healthcare providers affiliated with Loma Linda University Health, a renowned academic medical center. The urgent care center provides on-site diagnostic testing including laboratory and X-ray services. The facility accepts most insurance plans.
- Patient Feedback: Positive feedback on Yelp from patients who appreciate the friendly, helpful staff: “Loma linda University urgent care has some very friendly and helpful employees/staff. Had to come here for a sports physical for one of our children… It was super easy and fast,” and “I honestly like care you get by loma Linda really fast service just like the medical offices in the hospital you get the same care the same attention.”
3. Support Systems
Supporting your emotional and physical well-being throughout your surrogacy journey requires a strong network of specialized professionals and resources. This section connects you with licensed mental health counselors who specialize in perinatal and postpartum care, registered dietitians who can guide your nutritional needs during pregnancy, and 24/7 hotlines offering immediate support when you need it. These resources provide expertise in managing the unique emotional, psychological, and nutritional aspects of carrying a pregnancy as a gestational surrogate. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
3.1. Perinatal Mental Health Counselors
Maureen McCartney, LMFT, PMH-C
- Description: Maureen McCartney is a Licensed Marriage and Family Therapist with over 15 years of experience specializing in infertility, miscarriage and pregnancy loss, high-risk pregnancies, postpartum anxiety and depression, and perinatal mental health counseling. As a Perinatal Mental Health Certified (PMH-C) therapist through Postpartum Support International, Maureen provides expert care for women and couples navigating the complex emotional landscape of pregnancy, childbirth, and the postpartum period. Her boutique practice model ensures attentive, focused counseling by working with a limited number of clients at any given time. Maureen completed specialized postgraduate training in fertility counseling through the ten-month Fertility Counseling Postgraduate Course (FCPC) with Sharon Covington, MSW and Dr. Linda Applegarth, EdD. Her clinical expertise extends to helping clients cope with the trauma and stress associated with infertility treatments, pregnancy complications, and the transition to parenthood. Maureen works with both individuals and couples, helping them regain connection and strength as they adjust to new identities and roles. She provides online teletherapy to clients throughout California, making her services accessible to surrogate mothers in Redlands and across the state.
- Address: Based in San Diego, CA; provides teletherapy services to clients throughout California including Redlands
- Phone: (619) 614-7896
- Website: www.mccartneytherapy.com/redlands
- Credentials & Affiliations: Licensed Marriage and Family Therapist (LMFT), Certified in Perinatal Mental Health (PMH-C) by Postpartum Support International, completed Fertility Counseling Postgraduate Course (FCPC). Education includes B.A. in Communications from Santa Clara University and M.A. in Marital and Family Therapy from University of San Diego. Maureen maintains professional affiliations with Postpartum Support International and RESOLVE: The National Infertility Association. She is recognized as an out-of-network provider and can provide superbills for clients seeking reimbursement from insurance. Her therapeutic approach incorporates Attachment Theory, Cognitive Behavioral Therapy (CBT), and Mindfulness-based Therapy. Session rates: Individual 50-minute session $200, Couples 50-minute session $250.
- Patient Feedback:
- Psychology Today: Verified provider with extensive positive professional recognition for her specialized expertise in infertility and perinatal mental health
- TherapyDen: Listed as Licensed Marriage & Family Therapist with specialization in helping women and men cope with trauma associated with infertility, pregnancy loss, high-risk pregnancies, and postpartum depression
- RESOLVE (National Infertility Association): Professional directory member, recognized for specialized postgraduate training in fertility counseling
- Best Therapists: Professional listing highlighting 15+ years of experience and boutique practice model
Clients describe Maureen as highly skilled, genuine, and compassionate. Professional colleagues note her ability to create safe spaces for clients and her extensive knowledge in handling fertility and perinatal mental health challenges. Testimonials highlight her calming presence, wisdom, and ability to help clients develop healthy relationships with the parenthood journey. Clients appreciate her personalized approach and extensive experience in supporting individuals and couples through infertility, pregnancy loss, high-risk pregnancies, and postpartum mental health concerns.
Lauren Enriquez, MA, LMFT
- Description: Lauren Enriquez is a Licensed Marriage and Family Therapist with experience in perinatal mental health, postpartum care, anxiety, depression, and life transitions. She has been providing direct therapy since 2012 and brings extensive experience across multiple mental health settings including office-based therapy, school-based therapy, community mental health, and specialized programs. Lauren offers telehealth services throughout California and provides a safe, judgment-free environment for clients navigating the challenges of pregnancy, postpartum adjustment, parenting difficulties, relationship concerns, and emotional regulation. Her specializations include perinatal mood disorders covering pre-pregnancy, pregnancy, and postpartum periods. Lauren is trained in Cognitive Behavioral Therapy (CBT), Emotionally Focused Therapy, and Family Systems approaches. She has completed specialized training with Postpartum Support International and maintains certification in perinatal mental health care. Lauren accepts Cigna insurance and provides services for clients with anxiety, depression, and faith-based counseling needs. She offers both in-person appointments in Redlands and online telehealth services, making her accessible to surrogate mothers throughout their pregnancy journey.
- Address: 308 W State Street, Unit 3D, Redlands, CA 92373
- Phone: (909) 415-5193 or (909) 244-3143
- Credentials & Affiliations: Licensed Marriage and Family Therapist (LMFT
#104996, California), Master’s Degree in Marriage and Family Therapy, Bachelor’s Degree in Psychology. Lauren has completed Postpartum Support International trainings and maintains specialized certifications in perinatal mental health. She provides services through Grow Therapy and Rula for insurance verification with many insurance companies, and offers superbills for out-of-network clients. Lauren accepts credit/debit cards for co-payments and has established cancellation policies. Her therapeutic modalities include Cognitive Behavioral Therapy (CBT), Emotionally Focused Therapy, and Family Systems approaches. She is currently accepting new patients and provides both in-person and online services. - Patient Feedback:
- Psychology Today: Verified provider with 1 professional endorsement, recognized for 12+ years of specialized experience in mental health challenges
- TherapyDen: Listed with 9 years of specialized experience working with infants, children, adolescents, and families, including expertise in pregnancy and postpartum emotional changes
- Healthgrades: Professional listing as Marriage & Family Therapist providing telehealth services
- CareDash: Registered provider treating career difficulties, depression, family conflicts, intimacy-related issues, and parenting issues
As a provider actively accepting new clients, Lauren is recognized in the Postpartum Support International directory for her specialized training in perinatal mental health. Her genuine, compassionate approach and commitment to creating safe, supportive therapeutic environments makes her well-suited for surrogate mothers navigating the emotional complexities of pregnancy and the postpartum period. Professional profiles highlight her extensive experience since 2009 in mental health, emotional, and behavioral health services.
3.2. National and State Mental Health Support Resources
National Maternal Mental Health Hotline
- Description: The National Maternal Mental Health Hotline provides free, confidential support 24 hours a day, 7 days a week to pregnant and postpartum individuals and their families. Trained counselors offer emotional support, information about perinatal mental health conditions, and connections to local resources and providers. The hotline serves as an immediate resource for anyone experiencing mental health challenges before, during, or after pregnancy, including surrogate mothers navigating the unique emotional aspects of gestational surrogacy. Support is available in English and Spanish, and the service is completely confidential. The hotline can provide information about perinatal mood and anxiety disorders, postpartum depression, pregnancy-related anxiety, and other mental health concerns affecting expectant and new parents.
- Phone: Call or Text 1-833-TLC-MAMA (1-833-852-6262)
- Hours: 24/7/365
- Website: mchb.hrsa.gov/national-maternal-mental-health-hotline
- Services: Free confidential emotional support, information about maternal mental health conditions, referrals to local resources and mental health providers, crisis intervention, support in English and Spanish
Postpartum Support International (PSI) Helpline
- Description: Postpartum Support International is the world’s leading nonprofit organization dedicated to helping families suffering from perinatal mood and anxiety disorders including postpartum depression, anxiety, bipolar disorder, obsessive-compulsive disorder, and psychosis. The PSI Helpline connects individuals with trained volunteers who provide support, encouragement, information, and referrals to local resources. PSI also operates an online provider directory helping individuals find mental health professionals, doulas, lactation consultants, and other specialists with training in perinatal mental health. The organization offers free online support groups led by trained facilitators, providing opportunities for connection with others experiencing similar challenges. PSI serves as a comprehensive resource for education, advocacy, and support for perinatal mental health.
- Phone: Call or Text 1-800-944-4773 (English), Text 971-203-7773 (Spanish)
- Hours: Available for calls and texts
- Website: www.postpartum.net
- Online Provider Directory: psidirectory.com
- Services: Peer support from trained volunteers, referrals to local mental health providers, information about perinatal mood and anxiety disorders, free online support groups, comprehensive provider directory
PSI California Chapter - Perinatal Mental Health Resources
- Description: The California Chapter of Postpartum Support International provides state-specific resources, training, and advocacy for perinatal mental health. The chapter coordinates virtual peer consultation groups for mental health providers and works to increase awareness and access to perinatal mental health services throughout California. California residents can access specialized support through the chapter’s network of trained professionals and peer support coordinators.
- Website: psichapters.com/ca
- Services: State-specific resources, provider training and consultation, advocacy for perinatal mental health policies
California Department of Public Health - Maternal Mental Health Resources
- Description: The California Department of Public Health provides comprehensive information and resources about maternal mental health, including educational materials, screening tools, and connections to support services. The department recognizes that 1 in 3 pregnant people experience anxiety or depression symptoms during or after pregnancy, and provides resources to help individuals and families access appropriate care and support.
- Website: www.cdph.ca.gov – Maternal Mental Health
- Resources: Educational materials about perinatal mental health, mental health screening tools, information about warning signs and risk factors, connections to California-specific support services
Perinatal Psychiatric Consult Line (For Healthcare Providers)
- Description: Healthcare providers caring for pregnant or postpartum patients can access free psychiatric consultation through this specialized service. Board-certified reproductive psychiatrists provide guidance on medications commonly used during the perinatal period, helping providers make informed decisions about mental health treatment during pregnancy and postpartum.
- Phone: (877) 499-4773 (for healthcare providers only)
- Services: Free psychiatric consultation for healthcare providers regarding perinatal medication management and treatment options
Mental Health America Screening Tool
- Description: Mental Health America offers free, confidential online mental health screening tools that provide quick and easy ways to determine if you are experiencing symptoms of a mental health condition. While these screenings are not diagnostic tools, they can help identify concerns and encourage seeking professional evaluation and support.
- Website: screening.mhanational.org
- Services: Free online mental health screenings, educational resources, information about mental health conditions
National Suicide Prevention Lifeline / 988 Suicide & Crisis Lifeline
- Description: The 988 Suicide & Crisis Lifeline provides 24/7 free and confidential support for people in distress, including those experiencing suicidal thoughts, mental health crises, or emotional distress. Trained crisis counselors offer emotional support and connection to local resources. The service is available in English and Spanish.
- Phone: Call or Text 988
- Hours: 24/7/365
- Website: 988lifeline.org
- Services: Crisis intervention, emotional support, suicide prevention, connection to local crisis services, support in English and Spanish
3.3. Nutritional Support for Prenatal Health
Dr. Patricia A. Ford, DrPH, MPH, RD, CEDRD - Imagine Wellness
Description: Dr. Patricia Ford is a Doctor of Public Health and Registered Dietitian in Redlands offering comprehensive nutrition counseling and wellness services. She specializes in helping individuals develop healthy relationships with food and achieve their nutritional goals through evidence-based, personalized approaches. While not specifically focused on prenatal nutrition, Dr. Ford’s expertise in medical nutrition therapy, diabetes management, wellness counseling, and holistic health makes her a valuable resource for surrogate mothers seeking nutritional guidance during pregnancy. Her practice, Imagine Wellness, emphasizes a mind-body-soul approach to wellness, focusing on putting joy and love back into dietary lifestyles. Dr. Ford completed her BS in Kinesiology at University of Maryland College Park and earned both her Master’s of Public Health and Registered Dietitian license at Loma Linda University. She is certified as an Eating Disorder Registered Dietitian (CEDRD) and serves as a Habit Finder Coach. Dr. Ford’s research focuses on associations between food and mood, and she has published research demonstrating these connections. She provides both virtual and in-person services for clients nationwide and locally in Redlands.
- Address: Redlands, CA (in-person services available locally; virtual services available nationwide)
- Phone: Contact through website for appointment scheduling
- Website: www.drpatriciafordwellness.com
- Credentials & Affiliations: Doctor of Public Health (DrPH) in Preventive Care, Master of Public Health (MPH), Registered Dietitian (RD), Certified Eating Disorder Registered Dietitian (CEDRD), Habit Finder Coach. Education includes BS in Kinesiology from University of Maryland College Park, MPH and RD license from Loma Linda University in California. Dr. Ford is paneled with United Behavioral Health, Kaiser, Aetna, Blue Shield of California, Cigna, and Optum (Redlands), with pending contracts with Blue Cross and Health Net. She provides SuperBill and Invoice documentation for retroactive reimbursement for out-of-network clients. Services can be completed virtually nationwide or in-person at her Redlands office.
- Patient Feedback:
- LinkedIn: Professional profile showcasing published research in Obesity Reviews and expertise in health and wellness
- HealthProfs/Psychology Today Directory: Listed as registered dietitian specializing in wellness counseling and nutritional support
- WebMD Provider Directory: Registered as Registered Dietitian providing nutrition services in Redlands area
Client testimonials describe Dr. Ford as incredibly understanding, thoughtful, and skilled at creating safe, supportive environments. Clients appreciate her personalized approach, her ability to listen without judgment, and her resourcefulness in helping individuals navigate their relationships with food and health. Professional colleagues recognize her as an exceptional clinician, care provider, and coach who is willing to help others through challenging life circumstances. Clients note her expertise in providing literature, asking thoughtful questions, and creating individualized plans that lead to sustainable health improvements.
Loma Linda University Health - Prenatal Nutrition Services
- Description: Loma Linda University Health offers comprehensive prenatal care services including nutritional counseling and support through their maternal-fetal medicine and obstetrics programs. As an academic medical center, Loma Linda University Health provides access to registered dietitians and nutritionists who specialize in maternal health, gestational diabetes management, and prenatal nutrition optimization. The health system’s whole-person care approach includes medical, emotional, and nutritional support for women during pregnancy, ensuring comprehensive attention to both maternal and fetal health. Loma Linda University Health earned the prestigious “Baby-Friendly” designation, the first children’s hospital in the United States to receive this title, reflecting their commitment to evidence-based maternal and infant care practices. Their prenatal services include preparation for childbirth courses, breastfeeding classes, newborn care instruction, and physical fitness programs for expectant mothers. Services are available in both English and Spanish.
- Phone: (909) 558-4771 (Maternal-Fetal Medicine), (909) 558-2806 (Obstetrics & Gynecology)
- Website: lluh.org/services/obstetrics-gynecology
- Services: Prenatal nutritional counseling, gestational diabetes management, comprehensive maternity care, childbirth preparation classes, breastfeeding education, specialized nutrition support for high-risk pregnancies
- Additional Resources: Loma Linda University Health’s prenatal services include customized care through their Maternal-Fetal Medicine Center, providing specialized nutritional guidance for high-risk pregnancies. The health system accepts most insurances including Inland Empire Health Plan (IEHP) and Medi-Cal, though authorization may be required.
Specialized Prenatal Nutrition Resources (National/Online Services)
While local in-person prenatal nutrition specialists in Redlands may be limited, surrogate mothers can access specialized prenatal dietitians through national telehealth services. Several reputable organizations provide virtual prenatal nutrition counseling throughout California:
- The Pregnancy RD (thepregnancyrd.com) – Team of pregnancy Registered Dietitians offering virtual consultations, accepts Aetna, Blue Cross Blue Shield, Cigna, United Healthcare
- Nourish (usenourish.com) – Online platform connecting clients with Registered Dietitians specializing in prenatal nutrition, accepts multiple insurance plans
- Pregnancy Nutritionist (pregnancynutritionist.net) – Board-certified Registered Dietitian Nutritionists specializing in fertility, prenatal, and postpartum nutrition with online consultation services
These services provide evidence-based prenatal nutrition counseling, meal planning for pregnancy, gestational diabetes management, and support for managing pregnancy symptoms through nutrition. When seeking prenatal nutrition support, verify that providers hold Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) credentials to ensure evidence-based, professionally qualified care.
4. Government and Community Services
Accessing government assistance programs and community resources can provide crucial financial and practical support throughout your surrogacy journey. This section connects you with Women, Infants, and Children (WIC) nutrition programs, CalFresh food assistance, Social Security offices, and application resources for essential benefits. These programs are designed to support maternal and child health, provide nutritional assistance, and ensure access to vital government services during pregnancy and beyond. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
4.1. WIC (Women, Infants, and Children) Program
San Bernardino County Department of Public Health WIC - Redlands Office
Description: The Women, Infants, and Children (WIC) Program is a federally funded nutrition education and food supplement program administered by the San Bernardino County Department of Public Health. WIC has been serving expectant families, new parents, infants, and young children in San Bernardino County for more than 35 years, providing healthy foods, nutrition education, breastfeeding support, and community resources at no cost. The program is designed to help lower-income pregnant women, breastfeeding women, postpartum women, infants, and children up to age 5 eat well and stay healthy during the critical periods of growth and development. WIC provides monthly benefits through an Electronic Benefit Transfer (EBT) card that works like a debit card at authorized grocery stores and farmers markets. The Redlands WIC office offers comprehensive services including nutrition education counseling, breastfeeding education and support, healthy food packages tailored to nutritional needs, healthcare referrals, and connections to community resources. WIC welcomes working families, military families, migrant families, foster parents, and legal guardians with children under 5 years old.
- Address: 800 East Lugonia Avenue, Suite K, Redlands, CA 92374
- Phone: (800) 472-2321
- Hours: Monday, Wednesday, Thursday: 7:30 AM – 5:00 PM, Tuesday: 8:30 AM – 6:00 PM, Friday: 7:30 AM – 4:00 PM (Closed every other Friday), Saturday-Sunday: Closed
- Website: wic.sbcounty.gov
- Eligibility: WIC serves pregnant women, breastfeeding women (with infants up to 1 year old), postpartum women (up to 6 months after pregnancy ends, including those who experienced pregnancy loss or miscarriage), infants and children up to their fifth birthday, and foster children under 5. Applicants must meet income guidelines (generally low to medium income families). You may automatically qualify if you receive Medi-Cal, CalWORKs, or CalFresh benefits. Working families are welcome to apply as income limits accommodate many employed households.
- Services Provided: Nutrition education tailored to individual and family needs, breastfeeding education and support from certified lactation educators, monthly healthy food packages loaded onto EBT card (including milk, eggs, cheese, whole grains, fruits, vegetables, peanut butter, beans, infant cereal, infant formula if needed), healthcare referrals to medical and dental providers, immunization screening and referrals, community resource connections, enrollment assistance for other programs.
- What to Bring to First Appointment: Everyone enrolling in WIC (including all children under 5), identification for yourself and children (driver’s license, passport, birth certificate, etc.), proof of address (utility bill, lease agreement, official mail with your name and address), proof of income for all household members (recent paycheck stubs, tax return, benefit verification letters, etc.). If you receive Medi-Cal, CalWORKs, or CalFresh, bringing verification of these benefits can expedite the process.
- What to Expect: A warm welcome from friendly, supportive staff, discussion about your family’s nutritional needs and health goals, health screening for children, personalized nutrition education, tour of WIC food package options showing what foods are available, issuance of EBT card with monthly benefits loaded. Services are available in both English and Spanish.
- Additional Information: The California WIC program has helped millions of families achieve better nutrition and health outcomes. WIC benefits do not count as income for other assistance programs. Families can receive help regardless of immigration status—undocumented immigrants can receive WIC as long as they live in California. To inquire about benefits or check appointment availability, call the toll-free number. For general California WIC program questions, contact the California Department of Public Health WIC Division at 1-800-852-5770 (Monday-Friday, 8 AM-5 PM) or visit myfamily.wic.ca.gov. The California WIC program also offers online education modules accessible through their website.
4.2. CalFresh (SNAP) Food Assistance Program
San Bernardino County Transitional Assistance Department - Redlands Office
Description: CalFresh, known federally as the Supplemental Nutrition Assistance Program (SNAP), is a nutrition assistance program that helps low-income individuals and families buy the food they need for good health. CalFresh is administered by the San Bernardino County Transitional Assistance Department and provides monthly electronic benefits through an EBT card (similar to a debit or ATM card) that can be used at most grocery stores, convenience stores, and farmers markets to purchase food items. The program aims to improve the health and well-being of qualified households by providing them means to meet their nutritional needs. CalFresh benefits help stretch food budgets, allowing families to afford more nutritious options. The Redlands Transitional Assistance Department office processes applications, determines eligibility, conducts required interviews, and provides ongoing case management for CalFresh recipients. The office serves individuals and families throughout the Redlands area, offering services in multiple languages. Recipients of Supplemental Security Income (SSI) became eligible for CalFresh beginning in June 2019, expanding program access to vulnerable populations.
- Address: 1811 West Lugonia Avenue, Redlands, CA 92374
- Phone: (877) 410-8829 (Customer Service Center)
- Hours: Monday-Friday: 8:30 AM – 4:30 PM, Saturday-Sunday: Closed (Live agents available Monday-Thursday)
- Website: wp.sbcounty.gov/tad/programs/calfresh and BenefitsCal.com (for online applications)
- Eligibility Requirements: Specific eligibility requirements consider citizenship status, income levels, household size, and other factors. Generally, benefits are available to qualifying low-income individuals and families who are: U.S. citizens, or legal immigrants who meet certain criteria (including children under 18 regardless of entry date), or recipients of Supplemental Security Income (SSI). You may be eligible for Expedited Service (receiving benefits within 3 days) if: your household has $150 or less in gross monthly income AND $100 or less in liquid resources, OR your combined income and liquid resources are less than your monthly rent/mortgage and utility costs, OR you are a migrant or seasonal farmworker who is destitute with $100 or less in liquid resources. Current gross and net income limits vary by household size and can be found on the TAD CalFresh website.
- Benefits & Services: Monthly electronic benefits loaded onto Golden State Advantage EBT Card, amount determined by household size and net income after allowable deductions. Benefits can purchase most food items including fruits, vegetables, meat, poultry, fish, dairy products, breads, cereals, and seeds/plants that produce food. Benefits CANNOT be used for: alcoholic beverages, tobacco products, vitamins and medicines, any non-food items (pet food, soaps, paper products, household supplies, grooming items, cosmetics), any food that will be eaten or heated in the store. Benefits work at most major grocery stores, convenience stores, and participating farmers markets. The Market Match program at California farmers markets doubles your CalFresh benefits when purchasing fresh fruits and vegetables.
- How to Apply: Multiple application methods available: (1) Complete online application at BenefitsCal.com, (2) Call Customer Service Center at 1-877-410-8829 to request an application be mailed to you, (3) Call 211 to complete a telephone application, (4) Visit the Redlands TAD office in person to complete an application. After submitting your application, you will be scheduled for an interview (which can be conducted by phone or in person) to verify information and determine eligibility. Bring all required documentation to your interview. Applications are typically processed within 30 days from application date once all necessary information and verification are provided.
- Work Requirements: Work requirements apply for certain adults ages 18-64 determined to be Able-Bodied Adults Without Dependents (ABAWDs). Those required to participate must be employed and/or in an approved activity 20 hours per week (or 80 hours per month) to continue receiving CalFresh benefits. Not all CalFresh recipients are impacted by work requirements. Check the TAD website regularly for updates on how and when changes take effect.
- Additional Resources: For questions about existing or pending CalFresh applications, call the San Bernardino County Customer Service Center at (877) 410-8829. The Inland Empire Food Bank provides free CalFresh application assistance in English and Spanish—visit feedingamericaie.org/calfresh or contact their CalFresh Outreach team. Find authorized stores accepting CalFresh using the SNAP Retail Locator online. Many CalFresh households may also be eligible for the Child Tax Credit (CTC) and Earned Income Tax Credit (EITC)—visit ChildTaxCredit.gov for eligibility information.
Online Application Resources
BenefitsCal – California’s online portal for applying for CalFresh, CalWORKs, Medi-Cal, and County Medical Services Program (CMSP). Create an account, submit applications electronically, upload required documents, check case status, view benefits, complete recertification reports, and manage your benefits online. Website: benefitscal.com
GetCalFresh.org – Nonprofit organization providing free application assistance for CalFresh benefits. The website offers a simplified application process and helps users upload required documents. Ideal for those who need additional support navigating the application process. Website: getcalfresh.org
4.3. Social Security Administration Services
Social Security Administration - San Bernardino Office (Serving Redlands Area)
Description: The Social Security Administration office in San Bernardino serves Redlands residents and provides comprehensive Social Security services including retirement benefits, disability benefits (SSDI and SSI), Medicare enrollment, Social Security card applications and replacements, benefit verification letters, and general program information. Social Security Disability Insurance (SSDI) provides financial assistance to people unable to work due to physical or mental disabilities expected to last at least 12 months or result in death. Supplemental Security Income (SSI) provides benefits to disabled adults and children with limited income and resources. Social Security Retirement benefits provide monthly payments to qualifying individuals based on their work history and earnings. The office also assists with Medicare enrollment when individuals become eligible at age 65 or through disability. It is strongly recommended to schedule an appointment before visiting to reduce wait times. Many services can also be completed online through your personal my Social Security account at ssa.gov.
- Address: 605 North Arrowhead Avenue, Suite 101, San Bernardino, CA 92401 (approximately 8 miles from Redlands)
- Phone: 1-800-772-1213 (National Social Security number, available Monday-Friday 7:00 AM – 7:00 PM), TTY: 1-800-325-0778 (for deaf or hard of hearing)
- Hours: Monday-Friday: 9:00 AM – 4:00 PM, Saturday-Sunday: Closed, Closed on Federal Holidays
- Website: ssa.gov (main website), ssa.gov/locator (field office locator)
- Services Provided: Social Security card applications and replacements, retirement benefit applications and inquiries, disability benefit applications (SSDI and SSI), Medicare enrollment assistance, benefit verification letters, direct deposit setup and changes, address changes and updates, replacement 1099 forms for tax purposes, appeals and reconsiderations for denied benefits, general program information and guidance.
- How to Schedule Appointment: Call 1-800-772-1213 between 7:00 AM and 7:00 PM, Monday through Friday. Representatives experience high call volumes mid-morning through early afternoon—calling early morning (right at 7:00 AM) or after 6:00 PM typically results in shorter wait times. When calling, you may receive a callback option rather than waiting on hold. Have your Social Security number ready when you call. Clearly explain which service you need so the representative can schedule the appropriate appointment type and inform you what documentation to bring.
- Documents to Bring: Requirements vary by service, but generally bring: Original or certified copies of identity documents (driver’s license, passport, state ID), proof of U.S. citizenship or lawful immigration status (U.S. birth certificate, U.S. passport, naturalization certificate, permanent resident card), proof of age (birth certificate, hospital birth record, religious record showing date of birth), Social Security card (if available), marriage certificate or divorce decree (if applicable), children’s birth certificates (if applying for dependent benefits), W-2 forms or tax returns (for retirement or disability applications), medical records and doctor contact information (for disability applications). When scheduling your appointment, ask specifically what documents you need for your situation to avoid return visits.
- Online Services: Many Social Security services can be completed online without visiting an office. Create a my Social Security account at ssa.gov to: apply for retirement, disability, or Medicare benefits online; check application or appeal status; request replacement Social Security card (if you meet certain requirements); get benefit verification letters instantly; manage direct deposit information; update contact information; view earnings history; estimate future benefits. Online services are available 24/7 and can save significant time.
- Additional Information: The Social Security Administration announced a 2.8% cost-of-living adjustment (COLA) for benefits in 2026. For questions about Social Security programs, recent policy changes (such as the Social Security Fairness Act affecting Windfall Elimination Provision and Government Pension Offset), or general information, visit ssa.gov or call the national number. Social Security provides program information in multiple languages—language assistance is available. If you are moving or have moved, notify Social Security of your address change promptly to ensure continued benefit delivery.
Note About Redlands Social Security Office: There have been reports of a Social Security office located at 1449 W. Redlands Boulevard in Redlands, CA 92373 (phone: 909-798-2669). However, current information indicates this office may be closed or have limited operations. It is recommended to contact the national Social Security number (1-800-772-1213) to confirm current office locations and availability before visiting any location. The San Bernardino office at 605 North Arrowhead Avenue remains the confirmed operational office serving the Redlands area.
4.4. Additional Government Assistance Resources
211 – Community Information and Referral
- Description: 211 is a free, confidential information and referral service connecting California residents to health and human services resources in their communities. Trained specialists can help identify local resources for food assistance, housing support, healthcare services, childcare, employment assistance, crisis support, and much more. 211 can also help complete telephone applications for CalFresh and other benefit programs.
- Phone: Dial 211 (available 24/7)
- Website: 211.org or 211ca.org
- Services: Information and referrals to local community resources, assistance with benefit applications, crisis support connections
California Department of Social Services
- Description: The California Department of Social Services oversees programs including CalFresh, CalWORKs (cash assistance), Medi-Cal applications, and other social services. Their website provides comprehensive information about available programs, eligibility requirements, and application procedures.
- Website: cdss.ca.gov
- Services: Information about CalFresh, CalWORKs, Medi-Cal, and other state benefit programs
Child Tax Credit and Earned Income Tax Credit Information
- Description: Many families receiving WIC or CalFresh may be eligible for the federal Child Tax Credit (CTC) providing up to $3,000-$3,600 per child depending on age, and the Earned Income Tax Credit (EITC). These tax credits can provide significant financial support. Grandparents and other legal guardians may also be eligible.
- Website: childtaxcredit.gov (information and eligibility screening)
- Services: Information about federal tax credits, eligibility calculators, filing assistance resources
5. Transportation and Childcare Resources
Reliable transportation to medical appointments and access to quality childcare are essential supports during your surrogacy journey. This section provides information about public transportation services in Redlands, paratransit options for individuals with disabilities, and childcare resources for families. These services help ensure you can attend all necessary medical appointments and maintain work-life balance throughout your pregnancy. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
5.1. Public Transportation Services
Omnitrans - San Bernardino Valley Public Transit
Description: Omnitrans is the primary public transportation agency serving the San Bernardino Valley, including Redlands. Established in 1976, Omnitrans is the largest transit operator within San Bernardino County, providing safe, reliable, affordable, friendly, and environmentally responsible transportation to approximately 11 million passengers per year. The agency operates fixed-route bus service, sbX bus rapid transit, and Access paratransit service for individuals with disabilities. Omnitrans serves 15 cities and portions of unincorporated areas of San Bernardino County, with service extending to parts of Riverside and Los Angeles Counties. The system connects residents to healthcare facilities, government offices, shopping centers, employment centers, and educational institutions throughout the region. Omnitrans has recently enhanced service frequency on several routes to improve access and reduce wait times for riders.
- Address: 1700 W. Fifth Street, San Bernardino, CA 92411 (Headquarters and Customer Service Center)
- Phone: 1-800-966-6428 (1-800-9-OMNITRANS) – Customer Service
- TTY/TDD: 1-800-384-9351 (for deaf or hard of hearing)
- Customer Service Hours: Monday-Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 4:00 PM, Sunday: Closed
- Website: omnitrans.org
- Customer Feedback:
- Yelp: 62 reviews with customers praising helpful customer service desk staff and sbX bus rapid transit amenities including free Wi-Fi and electrical outlets
- Glassdoor: 3.3 out of 5 stars from employee reviews in San Bernardino, highlighting positive customer interactions and well-maintained equipment
- American Bus Benchmarking Group: Omnitrans participates in annual customer satisfaction surveys as a member of this nationally-recognized transit benchmarking group, demonstrating commitment to service quality improvement
- Redlands Transit Center: Redlands has a transit center located in the Redlands Mall area serving as a hub for bus routes connecting to surrounding communities. The Redlands Transit Center provides connections to Routes 15, 19, and 8, as well as connections to the Arrow commuter rail service.
Key Routes Serving Redlands:
Route 15 – Fontana / San Bernardino / Highland / Redlands: This major route connects Redlands to Fontana Metrolink Transit Center, passing through San Bernardino, Highland, and major shopping and employment centers. The route serves 89 bus stops with service 7 days a week. Key stops include Redlands Station Depot (Downtown Redlands), Redlands Mall, Citrus Plaza, The Village at East Highlands Shopping Center, Downtown San Bernardino, San Bernardino Transit Center, San Bernardino Valley College, National Orange Show Event Center, Five Points Plaza (Fontana), and Fontana Metrolink Station. This is one of Omnitrans’s longest routes, spanning over 47 kilometers.
Route 19 – Fontana / Colton / Yucaipa: Connects Redlands to Colton and Yucaipa, providing access to healthcare facilities, shopping areas, and employment centers. Service operates 7 days a week with multiple daily trips. Key stops include Redlands High School and connections to Mt. Vernon and Centre Pointe areas.
Route 8 – Local Redlands Service: Provides local circulation within Redlands with connections to surrounding areas.
- Fares: Fare information can be found on the Omnitrans website or by calling customer service. Omnitrans offers various fare options including single rides, day passes, weekly passes, and monthly passes. Reduced fares are available for seniors, persons with disabilities, Medicare cardholders, and students. The Free Fares for School program provides free transportation for K-12 students during the school year.
- How to Purchase Fares: Mobile ticketing is available through the Token Transit app, allowing riders to purchase and display tickets on their smartphones with no need for cash or physical cards. Tickets can also be purchased through the Omnitrans Online Store at store.omnitrans.org (available Monday-Friday 8:00 AM – 5:00 PM PST). For mobile ticket purchases, visit tokentransit.com/agency/omnitrans. Moovit Pay is also available for contactless payment through the Moovit app.
- Trip Planning Resources:
- Website Trip Planner: Use the trip planner tool on omnitrans.org to plan routes, view schedules, and find bus stop locations
- Moovit App: Free mobile app providing real-time bus tracking, step-by-step directions, service alerts, and trip planning. Download from App Store or Google Play.
- Transit App: Provides real-time arrival information, crowding levels, service alerts, and trip planning features
- NexTrip: Real-time arrival information system accessible on the Omnitrans website
- Accessibility Features: All Omnitrans fixed-route buses are wheelchair accessible with wheelchair lifts or ramps. Priority seating is available near the front of buses. Buses are equipped with bike racks (capacity of 2-3 bicycles). The sbX bus rapid transit service offers enhanced amenities including free Wi-Fi and electrical outlets for charging devices.
- Service Enhancements: In January 2024, Omnitrans implemented service improvements including increased frequency on Routes 1, 3, 4, 14, 15, 19, 61, 66, 85, and sbX. Freeway Express Route 290 provides faster travel between San Bernardino Transit Center and Montclair Transit Center.
OmniAccess - Paratransit Service for Individuals with Disabilities
- Description: OmniAccess is Omnitrans’s Americans with Disabilities Act (ADA) complementary paratransit service providing door-to-door or curb-to-curb transportation for persons who are unable to use regular fixed-route bus service due to a physical or cognitive disability. OmniAccess operates with minibuses or vans, providing personalized transportation within the Omnitrans service area. The service area extends up to 3/4 mile on either side of existing fixed-route bus lines. Service is available on the same days and at the same times that fixed-route services operate. OmniAccess is designed to complement the fixed-route system and provides essential transportation access for individuals certified by Omnitrans as unable to use conventional public transportation.
- Eligibility: To use OmniAccess, individuals must be ADA certified and/or hold an Omnitrans Disability Identification Card. Certification involves an application process including documentation of disability and, in some cases, an in-person functional assessment to determine eligibility. Visitors to the area with disabilities may also be eligible for temporary service with proper documentation from their home paratransit system.
- Reservations: OmniAccess operates on a reservation basis. Riders must call to schedule trips in advance. Subscription reservations (for regularly occurring trips such as medical appointments or work commutes) may be available for established patterns. Reservation phone number: Contact Omnitrans customer service at (909) 379-7341 or 1-800-966-6428 for OmniAccess reservations and information.
- Fares: OmniAccess fares are higher than fixed-route fares but remain affordable. Exact fare information can be obtained by calling customer service. Personal Care Attendants (PCAs) and one guest may accompany the eligible rider at no additional charge or at a reduced rate.
- Service Hours: OmniAccess service operates during the same hours as fixed-route bus service in the area, typically from early morning until evening, 7 days a week (schedules vary by route/area).
- How to Apply: Contact Omnitrans customer service at 1-800-966-6428 to request an OmniAccess application or download the application from omnitrans.org. Submit completed application with required documentation. Allow several weeks for processing and potential functional assessment scheduling.
Arrow Commuter Rail - San Bernardino to Redlands
- Description: Arrow is a commuter rail service connecting downtown San Bernardino to Redlands and the University of Redlands area. The service began operations in October 2022, providing a modern, efficient rail option for commuters and residents. Arrow trains feature sleek, colorful, and contemporary designs with comfortable seating and accessibility features. The service connects to Metrolink at the San Bernardino Transit Center, providing regional connections throughout Southern California.
- Stations: Downtown San Bernardino (San Bernardino Transit Center), Redlands – Downtown Station, Redlands – University Station (near University of Redlands)
- Phone: 1-800-371-5465 or TTY: 1-800-698-4833 (4TDD)
- Website: metrolinktrains.com/arrow
- Fare Information: Available on website or by calling customer service. Arrow integrates with Metrolink fare system.
- Connections: Arrow connects with Metrolink at the San Bernardino Transit Center, providing access to Metrolink’s extensive network serving six Southern California counties. ONT Connect provides free shuttle service between the Cucamonga Metrolink Station and Ontario International Airport (ONT) for passengers transferring from Metrolink or Omnitrans.
5.2. Childcare Resources and Referral Services
Child Care Resource Center (CCRC) - San Bernardino County
- Description: The Child Care Resource Center is San Bernardino County’s designated Resource and Referral (R&R) agency, cultivating child, family, and community well-being through comprehensive childcare information, referral services, and family support. CCRC helps families find quality licensed childcare providers including childcare centers, family childcare homes, preschools, and before/after school programs. The agency provides free referrals matched to families’ specific needs including location, hours, ages served, special needs accommodations, and language preferences. CCRC also supports childcare providers through training, technical assistance, and quality improvement initiatives. The agency works closely with First 5 San Bernardino and other community partners to strengthen the early care and education system throughout the county.
- Address: 1111 E. Mill Street, Suite 100, San Bernardino, CA 92408
- Phone: (909) 384-8000
- Email: tlopez@ccrcca.org
- Referral Hours: Monday-Friday: 8:00 AM – 5:00 PM
- Website: ccrcca.org
- Services Provided: Free childcare referrals to families, information about childcare subsidies and financial assistance programs, guidance on selecting quality childcare, assistance with understanding childcare licensing and quality ratings, connections to family support resources, information about state-subsidized childcare programs (CalWORKs Stage 1, Stage 2, Stage 3 childcare), Alternative Payment Program information, California State Preschool Program (CSPP) information, parenting resources and workshops.
- Who Can Use CCRC Services: All families in San Bernardino County seeking childcare, including surrogate mothers needing childcare for existing children during pregnancy and postpartum. Services are free regardless of income level. CCRC provides culturally and linguistically appropriate services and can assist families in multiple languages.
San Bernardino County Preschool Services Department - Head Start, Early Head Start & State Preschool
- Description: San Bernardino County Preschool Services Department operates Head Start, Early Head Start, and State Preschool programs providing comprehensive early childhood education and family support services at no cost to qualifying families. Programs serve children from birth through age 5 and include pregnant women in Early Head Start services. Services include full-day and part-day preschool, home-based services, and family childcare options. Programs provide developmental screenings, health and dental screenings, nutrition services, mental health support, and family engagement activities. Early Head Start Community Partnership (EHS CCP) offers full-day, full-year services through partnerships with licensed childcare providers, accommodating working families’ schedules.
- Eligibility: Services prioritize pregnant women, infants, toddlers, and preschool-aged children from low-income families. Children with special needs and foster children receive priority enrollment regardless of income. Eligibility is based on federal poverty guidelines, and families receiving CalWORKs, CalFresh, or SSI automatically qualify.
- Phone: 1-888-543-7025
- Website: hs.sbcounty.gov/psd or psd.sbcounty.gov
- Services Provided: Free comprehensive preschool programs, home visiting services for infants/toddlers and pregnant women (LIFT Program – Learning Infants and Families Together), full-day childcare options for working families, developmental and health screenings, nutrition services and meals, mental health and family support services, parent education and engagement activities, referrals to community resources, disabilities services and accommodations.
- How to Apply: Call 1-888-543-7025 for enrollment information and to determine eligibility. Visit the website to access enrollment applications and find program locations throughout San Bernardino County including Redlands area.
First 5 San Bernardino
- Description: First 5 San Bernardino is a county agency supporting the healthy development of children from birth through age 5 and their families. First 5 connects families to essential resources including health insurance enrollment assistance, developmental screening and referrals, parenting education and support groups, literacy and early learning programs, and connections to community services. First 5 San Bernardino partners with community organizations throughout the county to provide accessible family resource centers and events. The agency promotes early literacy through book distribution programs, library partnerships, and community literacy events.
- Phone: For resource connections, dial 211 from your phone or visit Inland SoCal United Way 211+ online
- Website: first5sanbernardino.org
- Services & Resources: Connections to diapers, baby wipes, food, clothing, car seats, and other essential items through community partners, developmental screening and assessment referrals, health insurance enrollment assistance, parenting education and support groups, early literacy programs and free books, family resource center connections, community events and workshops, referrals to childcare and preschool programs.
- Note: First 5 San Bernardino regularly hosts community events including book distributions and family resource fairs. Check their website or call 211 for upcoming events and resource opportunities.
California State Subsidized Childcare Programs
CalWORKs Childcare (Stages 1, 2, 3): Provides childcare assistance for families receiving CalWORKs cash aid who are working, in school, or participating in approved activities. Stage 1 is administered by the county welfare department, while Stages 2 and 3 are administered by Alternative Payment Programs. Contact San Bernardino County Transitional Assistance Department at (877) 410-8829 for Stage 1 information. Contact CCRC at (909) 384-8000 for Stage 2 and Stage 3 referrals.
Alternative Payment Program: Provides childcare subsidies for low-income working families who do not receive CalWORKs but meet income eligibility guidelines. Families can choose from licensed childcare centers, family childcare homes, or license-exempt providers. Contact CCRC at (909) 384-8000 for information and applications.
California State Preschool Program (CSPP): Part-day preschool program for 3 and 4-year-old children from low-income families. Some programs offer full-day services for working families. Contact CCRC at (909) 384-8000 for referrals to CSPP programs in Redlands area.
Redlands Child Development Center
- Description: Redlands Child Development Center provides state-subsidized childcare for children ages three months to kindergarten entry from families that qualify based on income and need. The center offers full-time care for two-year-olds and preschool-aged children in a nurturing, developmentally appropriate environment.
- Phone: (909) 792-9717
- Eligibility: Enrollment is based on income and need. Families must meet state eligibility guidelines for subsidized childcare.
- Services: Full-time preschool care, full-time care for two-year-olds (ages 2-3), developmental activities and curriculum
- How to Apply: Call (909) 792-9717 for enrollment information or visit their website to access enrollment applications.
Private Childcare Options - KinderCare Learning Centers (Redlands Area)
For families not qualifying for subsidized childcare or seeking additional options, several KinderCare Learning Centers operate in and near Redlands:
KinderCare – Redlands (Commerce Street)
- Address: 10451 Commerce Street, Redlands, CA 92374
- Phone: (909) 796-9686
- Ages Served: 6 weeks to 12 years
- Hours: Monday-Friday 6:00 AM – 6:30 PM
- Center Director: Tracy Bierman (with KinderCare since 2005)
- Customer Feedback:
- Yelp: 19 reviews highlighting friendly and professional staff
- KinderCare.com: Multiple positive parent testimonials praising teachers’ attentiveness, welcoming environment, and engaging activities including cooking sessions and kindergarten transportation
- Niche: Listed as established educational facility with professional staff tenure
- Private School Review: Recognized for dedicated teachers with combined 137+ years of experience and bi-annual professional development training
- TrustedCare: Reviewed for quality, professionalism, and reliability with capacity for 122 children
KinderCare – Redlands (Calvary Circle)
- Address: 1609 Calvary Circle, Redlands, CA 92373
- Phone: (909) 798-2987
- Ages Served: 6 weeks to 12 years
- Hours: Monday-Friday 6:30 AM – 6:30 PM
- Center Director: Juliana Tahan (with KinderCare since 2019)
- Customer Feedback:
- KinderCare.com: Parent testimonials available highlighting staff warmth and welcoming environment
- Care.com: Listed as KinderCare location with comprehensive childcare services
- National Accreditation: KinderCare centers pursue accreditation from NAEYC, NAC, or NECPA, demonstrating commitment to quality early childhood education standards
Additional Childcare Search Resources:
- 211 Inland SoCal United Way: Dial 211 or visit ie211.org for comprehensive childcare referrals and family resource connections
- Care.com: Online platform for finding childcare providers, babysitters, and nannies
- Yelp: Search “childcare” or “preschool” in Redlands for local provider reviews and contact information
- State of California Childcare Provider Search: Search for licensed childcare facilities at cdss.ca.gov/inforesources/child-care-licensing
6. Emergency Contacts
Having immediate access to emergency resources can be critical during your surrogacy journey. This section provides essential emergency contact information including 911 services, crisis hotlines, and immediate support resources. Keep this information readily accessible throughout your pregnancy. Los Angeles Surrogacy in Redlands does not recommend any specific provider but highlights the choices readily available to our surrogate mothers. You remain the sole decision-maker about the providers you use in views of your health, well-being, and comfort.
6.1. Emergency Services
911 - Emergency Services
- When to Call: Life-threatening emergencies including severe chest pain, difficulty breathing, severe bleeding, loss of consciousness, suspected stroke, severe allergic reactions, active labor with complications, any medical emergency requiring immediate attention
- Phone: 911 (from any phone)
- Available: 24/7/365
- What to Expect: Emergency dispatcher will ask for your location, nature of emergency, and relevant medical information. Stay on the line until dispatcher says it’s okay to hang up. Follow dispatcher’s instructions while waiting for emergency responders.
Redlands Community Hospital Emergency Department
- Address: 350 Terracina Boulevard, Redlands, CA 92373
- Phone: (909) 335-5500 (main), (909) 335-6600 (Emergency Department direct)
- Hours: 24/7/365
- Services: Full emergency services including trauma care, cardiac care, stroke care, obstetric emergencies, direct access to Labor & Delivery unit and Level 3 NICU
- Patient Feedback:
- Yelp: 3.4 stars/346 reviews with recognition for emergency services
- U.S. News & World Report: Rated high performing in 5 adult procedures and conditions; recognized for quality care and patient safety
- Healthgrades: 74% patient recommendation rate
- CalHospitalCompare: Official state ratings available for emergency care quality and patient experience
- ExpectedHealthcare: Notable for shorter-than-average emergency room wait times and high patient satisfaction scores for nursing care
- Hospital Consumer Assessment (HCAHPS): Participating facility with publicly reported patient experience scores
- Redlands Daily Facts/San Bernardino Sun: Voted Best Hospital 2021 by community
- San Bernardino County: Designated Paramedic Base Station (one of only four in the county)
6.2. Crisis Hotlines and Immediate Support
National Maternal Mental Health Hotline
- Phone: Call or Text 1-833-TLC-MAMA (1-833-852-6262)
- Hours: 24/7/365
- Services: Free, confidential support for pregnant and postpartum individuals experiencing mental health challenges, emotional distress, anxiety, or depression
- Available in: English and Spanish
988 Suicide & Crisis Lifeline
- Phone: Call or Text 988
- Hours: 24/7/365
- Services: Free, confidential crisis intervention and emotional support for individuals in mental health crisis, experiencing suicidal thoughts, or severe emotional distress
- Available in: English and Spanish
- TTY: Dial 988, then press 1 for TTY support
Postpartum Support International (PSI) Helpline
- Phone: Call or Text 1-800-944-4773 (English), Text 971-203-7773 (Spanish)
- Hours: Available for calls and texts
- Services: Support, information, and referrals for perinatal mood and anxiety disorders including postpartum depression, anxiety, and related conditions
National Domestic Violence Hotline
- Phone: 1-800-799-7233 (SAFE)
- TTY: 1-800-787-3224
- Hours: 24/7/365
- Website: thehotline.org (includes online chat support)
- Services: Confidential support for individuals experiencing domestic violence, abuse, or unsafe relationships; safety planning; referrals to local resources
National Sexual Assault Hotline (RAINN)
- Phone: 1-800-656-HOPE (4673)
- Hours: 24/7/365
- Website: rainn.org (includes online chat support)
- Services: Confidential support for survivors of sexual assault, connections to local resources, information about reporting options
California Child Abuse Reporting Hotline
- Phone: 1-800-827-8724
- Hours: 24/7/365
- Services: Report suspected child abuse or neglect; mandated reporter support
6.3. Urgent Non-Emergency Medical Support
Redlands Urgent Care Center
- Address: 301 W Redlands Boulevard, Redlands, CA 92373
- Phone: (909) 335-1900
- Hours: Monday-Sunday 9:00 AM – 8:30 PM (7 days/week)
- Services: Treatment of non-life-threatening medical concerns including minor injuries, infections, fever, flu, rashes; on-site X-ray and lab services
- Patient Feedback:
- Yelp: 347 reviews highlighting Board Certified Emergency Medicine physicians, short wait times, and compassionate care
- Birdeye: Multiple positive reviews praising front and back office staff, breathing treatments, and exceptional care
- Better Business Bureau: A+ rating, established 2014
- Solv Health: Listed as walk-in urgent care provider
Loma Linda University Health Urgent Care – Redlands Blvd
- Address: 25828 Redlands Boulevard, Suite 103, Redlands, CA 92373
- Phone: (909) 558-6856
- Hours: Monday-Friday 8:00 AM – 7:00 PM, Saturday-Sunday and Holidays 8:00 AM – 3:00 PM
- Services: Walk-in urgent care for non-emergency medical needs; on-site lab and X-ray
- Patient Feedback:
- Yelp: 16 reviews for Loma Linda University Health Faculty Medical Clinics Urgent Care location
Nurse Advice Line (Check with Your Insurance Provider)
Many health insurance plans including Medi-Cal and IEHP offer 24/7 nurse advice lines for non-emergency medical questions. Contact your insurance provider’s customer service number for access to nurse advice services.
6.4. Poison Control
California Poison Control System
- Phone: 1-800-222-1222
- Hours: 24/7/365
- Services: Immediate guidance for poisoning emergencies, medication questions, exposure to harmful substances
- Available in: Multiple languages including English and Spanish
6.5. Important Non-Emergency Contacts
211 – Community Information and Referral
- Phone: 211 (from any phone)
- Hours: 24/7/365
- Services: Connections to community resources, food assistance, housing support, healthcare services, crisis support, benefit program assistance
San Bernardino County Crisis and Suicide Intervention Services
- Phone: (909) 386-8256 or (888) 628-9454
- Hours: 24/7/365
- Services: Mental health crisis intervention, suicide prevention, connections to mental health services
Perinatal Psychiatric Consult Line (For Healthcare Providers)
- Phone: (877) 499-4773
- Hours: Available for healthcare providers treating pregnant or postpartum patients
- Services: Free psychiatric consultation regarding perinatal medication management and treatment options
6.6. Transportation for Medical Emergencies
Non-Emergency Medical Transportation (NEMT)
If you have Medi-Cal, IEHP, or certain other insurance plans, you may be eligible for free non-emergency medical transportation to medical appointments. Contact your insurance provider’s member services to arrange transportation:
- IEHP Member Services: 1-800-440-IEHP (4347)
- Medi-Cal Transportation: Contact your managed care plan or county social services office
ABOUT LOS ANGELES SURROGACY
We hope you found this guide useful, a good resource to keep handy when you need it as your pregnancy progresses.
As a surrogate mom under the care of Los Angeles Surrogacy in Redlands, you prioritize staying in great health and keeping yourself in a well-adjusted, supportive environment. Call your case manager as you need to fulfill this goal.
If you are not yet a surrogate mother and would like more information about Los Angeles Surrogacy in Redlands, check out our Google reviews and how we help surrogacy candidate to approach this big adventure.