Privacy Policy
Surrogacy, egg donation, and family building are deeply personal journeys, and the information you trust us with — medical history, financial details, immigration status, even the hope you carry — deserves the same care we bring to every part of your experience with Los Angeles Surrogacy. This policy explains, in plain language, what personal information we collect from intended parents, gestational surrogates, and egg donors, why we collect it, how we protect it, and the rights you have over it.
Los Angeles Surrogacy ("LAS," "Agency," "we," "us," "our") is a Los Angeles–based surrogacy and egg donation agency guiding intended parents, gestational surrogates, and egg donors through the family-building journey with warmth, discretion, and trusted guidance. Whether you're researching surrogacy in Los Angeles, exploring becoming a surrogate mother, considering egg donation, or beginning your search for a gestational carrier agency, we know that surrogacy privacy and confidentiality matter enormously — often more than with almost any other service you'll use in your life.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit losangelessurrogacy.com, submit an intended parent or surrogate application, use our secure Matching Suite Portal, or otherwise interact with our surrogacy and egg donation services (together, the "Services"). By using our Services, you consent to the practices described here. If you do not agree, please do not use our website or Services, and feel free to reach out with any questions before you do.
This policy applies to everyone who interacts with Los Angeles Surrogacy, including:
- Intended parents — individuals, couples, and families of every background pursuing surrogacy or egg donation to build their family.
- Gestational surrogates and surrogate applicants — individuals applying to become a surrogate or already matched and carrying a pregnancy for intended parents.
- Egg donors and egg donor applicants — individuals applying to or participating in our egg donation program.
- Website visitors — anyone browsing losangelessurrogacy.com to learn about surrogacy costs, the surrogacy process, egg donor requirements, or our agency.
- Matching Suite Portal users — clients actively using our secure client portal to track journey milestones and documents.
We collect only what we genuinely need to guide your surrogacy or egg donation journey safely, legally, and thoughtfully. The categories below reflect the different touchpoints of that journey.
3.1 Information You Provide Directly
- Contact & identity information: name, date of birth, address, phone number, email address, and, where relevant to immigration or legal-parentage coordination, citizenship or residency status.
- Application information: details submitted through our intended parent application, surrogate mother application, or egg donor application, including household information, relationship status, and reasons for pursuing surrogacy or egg donation.
- Medical & health information: pregnancy and delivery history, reproductive health history, medical records, psychological evaluation results, genetic screening and carrier testing results, medication history, and other health information shared with us or our partnered fertility clinics for screening and matching purposes.
- Financial information: income verification, background check results, and payment or banking details used to process agency fees, surrogate compensation, or egg donor compensation through independent escrow accounts.
- Legal & background information: criminal background check results, home-study information, and information shared with or received from independent legal counsel involved in your surrogacy or egg donation agreement.
- Photos and personal statements: profile photos, personal essays, and video introductions you choose to share for matching purposes.
- Communications: messages, calls, and correspondence with our team, and any content you upload to the Matching Suite Portal.
3.2 Information Collected Automatically
- Device & usage data: IP address, browser type, device identifiers, pages visited, referring URLs, and time spent on our website, collected through cookies and similar technologies.
- Analytics data: aggregated and anonymized data about how visitors use losangelessurrogacy.com, used to improve our website and content about the surrogacy and egg donation process.
3.3 Information From Third Parties
We may receive information about you from fertility clinics, escrow and financial service providers, background-check and home-study vendors, reproductive law attorneys, insurance providers, and, where you've given consent, the intended parent, surrogate, or egg donor you are matched with.
| Purpose | Examples |
|---|---|
| Matching & screening | Evaluating surrogate and egg donor applications; pairing intended parents with a compatible gestational surrogate or egg donor. |
| Journey coordination | Scheduling with fertility clinics, sharing relevant medical history with your care team, tracking milestones in the Matching Suite Portal. |
| Legal & financial coordination | Connecting you with independent legal counsel, coordinating with escrow providers for surrogate and egg donor compensation. |
| Communication | Responding to inquiries, sending consultation confirmations, portal notifications, and journey updates. |
| Safety & compliance | Conducting background checks, verifying eligibility, and complying with state surrogacy and egg donation laws. |
| Website & service improvement | Understanding how visitors use our site and educational content on surrogacy costs, timelines, and requirements. |
| Marketing (with consent) | Sharing success stories, newsletters, or event invitations you've opted into. |
We do not use your medical or psychological information for any purpose beyond your surrogacy or egg donation journey, and we never use it to make decisions unrelated to your candidacy or match.
Because surrogacy and egg donation involve sensitive reproductive and psychological health information, we handle medical records with particular care. Medical screening, fertility treatment, and psychological evaluation are performed by independently licensed physicians, clinics, and mental health professionals, who maintain their own HIPAA-compliant records and privacy practices. Los Angeles Surrogacy coordinates scheduling and relevant communication between parties but is not itself a HIPAA-covered entity for most agency functions; where we do receive protected health information from a covered entity, we handle it with administrative, technical, and physical safeguards consistent with HIPAA principles, and only use it for the purposes described in this policy.
We maintain administrative, technical, and physical safeguards designed to protect your personal, medical, and financial information from unauthorized access, disclosure, alteration, or destruction — including encrypted data transmission, restricted internal access to sensitive records, secure hosting for our Matching Suite Portal, and confidentiality obligations for every employee, contractor, and partner who may encounter your information. No system can be guaranteed completely secure, and we encourage you to safeguard your own portal login credentials and to contact us immediately if you suspect unauthorized access to your account.
We retain personal, medical, and financial information for as long as needed to support your active journey, to comply with applicable surrogacy, egg donation, and record-keeping laws (which in some states require retention of certain records for many years to protect the interests of any resulting child), and to resolve disputes or enforce our agreements. If your application is not accepted or a match does not proceed, we retain your information only as long as reasonably necessary before securely deleting or anonymizing it, unless you ask us to remove it sooner and we are not legally required to retain it.
Wherever you live, you have meaningful rights over your personal information, and we want you to feel empowered to use them.
- Access: request a copy of the personal information we hold about you.
- Correction: ask us to correct inaccurate or outdated information in your application or portal profile.
- Deletion: request deletion of your information, subject to legal retention requirements described in Section 9.
- Opt-out of marketing: unsubscribe from newsletters or marketing communications at any time, without affecting your active journey or program participation.
- Restrict certain sharing: ask us to limit non-essential sharing of your information, where doing so doesn't compromise your medical, legal, or matching needs.
California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, use, and disclose; the right to request deletion; the right to correct inaccurate information; and the right to non-discrimination for exercising your privacy rights. Los Angeles Surrogacy does not sell or share personal information for cross-context behavioral advertising.
To exercise any of these rights, contact us using the information in Section 15. We may need to verify your identity before fulfilling certain requests.
We proudly support intended parents from around the world pursuing surrogacy and egg donation in Los Angeles and throughout the United States. If you are located outside the United States, your personal information will be transferred to and processed in the United States, where our servers, fertility clinic partners, and legal and escrow professionals are located. By using our Services, you consent to this transfer. We take reasonable steps to ensure your information receives a comparable level of protection wherever it is processed.
Our website and Services are intended for adults pursuing or supporting a surrogacy or egg donation journey. We do not knowingly collect personal information from children under 18. If we learn that a child's information has been submitted without appropriate parental or guardian involvement, we will take steps to delete it.
Our website may link to third-party resources — such as partnered fertility clinics, escrow providers, or reproductive law attorneys — for your convenience. This Privacy Policy does not apply to those third-party websites or services, and we encourage you to review their privacy practices independently.
We may update this Privacy Policy from time to time as our Services, or the laws governing surrogacy, egg donation, and data privacy, evolve. When we do, we'll revise the "Last Updated" date at the top of this page, and for material changes affecting clients actively in our program, we will make reasonable efforts to notify you directly through your Matching Suite Portal or by email.
If you have questions about this Privacy Policy, want to exercise a privacy right, or simply want to understand how your information will be handled before you apply to become a surrogate, egg donor, or intended parent, we're glad to talk it through.
Los Angeles Surrogacy
Los Angeles, California
Email: hello@losangelessurrogacy.com
Web: losangelessurrogacy.com
